Refund policy

Returns Policy for Kavitha Enterprises

At Kavitha Enterprises, we aim to provide the best shopping experience to our customers. If you encounter any issues with your order, we're here to help.

1. Damaged or Incorrect Items

1.1 Damaged Items:
If you receive any damaged items, please contact us immediately at info.kavitha92@gmail.com or call/WhatsApp us at 8088020725. Provide details and, if possible, photos of the damaged item. We will arrange for a return and you will receive a 100% refund.

1.2 Incorrect Items:
If you do not receive the order you placed and instead receive another item, please contact us immediately. We will arrange for a return and you will receive a 100% refund.

2. Return Eligibility

2.1 Eligible Items:
Only items that are damaged or incorrect are eligible for a return and refund.

2.2 Non-eligible Items:
If we provide you with the same item as you ordered, you will not be eligible for any return or refund.

3. Return Process

3.1 Initiating a Return:
To initiate a return, contact us at info.kavitha92@gmail.com or call/WhatsApp us at 8088020725 with your order details and reason for return.

3.2 Return Shipping:
We will provide instructions for the return shipping process. Return shipping costs for damaged or incorrect items will be borne by us.

4. Refunds

4.1 Refund Process:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, a 100% refund will be issued to your original method of payment.

4.2 Processing Time:
Refunds will be processed within 7-10 business days after we receive the returned item. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Contact Us

If you have any questions about our Returns Policy, please contact us at:

Kavitha Enterprises
Call and WhatsApp: 8088020725
Email: info.kavitha92@gmail.com